YOUR TIMESS PRIVACY POLICY

Last Updated: [08/06/2026]

  1. Introduction

Welcome to Your Timess. Your privacy is important to us. This Privacy Policy explains how Your Timess collects, uses, stores, and protects your personal information when you use our mobile applications, website, and related services.

By accessing or using Your Timess, you agree to the collection and use of information in accordance with this Privacy Policy.

  1. About Your Timess

Your Timess is a transportation and logistics platform that provides Car, Bike, Toto, Ambulance, and Parcel Delivery services. We connect customers with verified drivers and delivery partners through our technology platform.

  1. Information We Collect

Personal Information

When creating an account or using our services, we may collect:

• Full Name
• Email Address
• Mobile Number
• Profile Photograph
• Date of Birth (if applicable)
• Payment Information
• Emergency Contact Details (if provided)

Location Information

To provide ride and delivery services, we collect:

• Real-time GPS location
• Pickup and destination addresses
• Route information
• Trip and delivery history

Driver Information

For drivers and delivery partners, we may collect:

• Driving License Information
• Vehicle Registration Details
• Insurance Information
• Identity Verification Documents
• Bank Account Details
• Face Verification Data (where applicable)

Device Information

We may collect:

• Device Type
• Operating System
• Device Identifier
• IP Address
• Mobile Network Information
• App Version

Usage Information

We may collect information about how users interact with our platform, including:

• Ride Bookings
• Parcel Delivery Requests
• Search Activity
• App Features Used
• Customer Support Interactions

  1. How We Use Your Information

We use your information to:

• Provide transportation and delivery services
• Match customers with drivers and delivery partners
• Process payments and transactions
• Verify identities and prevent fraud
• Improve platform performance and user experience
• Send service notifications and updates
• Respond to customer support requests
• Maintain safety and security
• Comply with legal and regulatory requirements

  1. Information Sharing

Your Timess does not sell personal information.

We may share information with:

Drivers and Delivery Partners

To facilitate ride-sharing and parcel delivery services.

Service Providers

Trusted third-party providers who assist with:

• Payment Processing
• SMS and OTP Verification
• Cloud Storage
• Analytics Services
• Customer Support Tools

Legal Authorities

When required by law, regulation, court order, or government request.

Business Transfers

In connection with a merger, acquisition, restructuring, or sale of business assets.

  1. Safety and Security

Your Timess implements industry-standard security measures to protect your information, including:

• Data Encryption
• Secure Payment Processing
• Account Verification
• Access Controls
• Fraud Detection Systems
• Driver Identity Verification

While we strive to protect your information, no online system can guarantee absolute security.

  1. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services
• Meet legal obligations
• Resolve disputes
• Enforce our agreements

  1. Your Rights

You may have the right to:

• Access your personal information
• Update inaccurate information
• Request deletion of your account
• Withdraw certain permissions
• Opt out of marketing communications
• Request information about stored data

  1. Location Permissions

Location access is required to provide ride-booking, ambulance dispatch, and parcel delivery services.

Disabling location services may limit or prevent access to certain platform features.

  1. Cookies and Analytics

Our website and applications may use cookies and analytics technologies to:

• Improve user experience
• Understand platform usage
• Monitor system performance
• Enhance security

  1. Children's Privacy

Your Timess services are intended for users who meet the minimum legal age requirements in their jurisdiction. We do not knowingly collect information from children without appropriate consent.

  1. Changes to This Privacy Policy

Your Timess reserves the right to update this Privacy Policy at any time.

Changes will become effective immediately upon posting. Continued use of the platform constitutes acceptance of the updated Privacy Policy.

  1. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Your Timess Support Team

Email: support@yourtimess.com
Website: www.yourtimess.com
Phone: [Your Support Number]

  1. Consent

By creating an account, accessing, or using Your Timess services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Thank you for choosing Your Timess.

Your Journey. Your Delivery. Your Timess.